✦ Available for Remote Work

Hi, I'm Jerome
Your Reliable
Virtual Assistant

IT-savvy Virtual Assistant with 5+ years of professional experience, CompTIA Security+ certified, and a passion for helping international clients work smarter and more securely.

Jerome Divino
VA · IT Specialist · Systems Analyst
5+
Years Experience
4
Roles Held
CompTIA Security+ Cisco Cybersecurity Computer Systems Servicing NC II

What I Can Do For You

Services I Offer

From tech-heavy admin tasks to secure data management, I bring IT expertise that most VAs simply don't have.

🖥️
Technical Virtual Assistance

Handling IT-related admin tasks, troubleshooting, helpdesk support, and system coordination on behalf of clients and their teams.

🔐
Cybersecurity & Data Safety

Implementing access controls, identifying risks, and ensuring your business data stays protected — backed by a CompTIA Security+ certification.

📊
Data Entry & Database Management

Accurate, organized data entry and MySQL database maintenance to keep your records clean, reliable, and audit-ready.

📋
Documentation & Reporting

Creating clear technical documents, SOPs, status reports, and user guides that your team can actually understand and use.

🌐
Web & Systems Support

Basic website maintenance (CMS-based), network monitoring, and coordinating with your technical teams using hands-on IT knowledge.

🗂️
Administrative & Project Support

Scheduling, email management, research, and process coordination — delivered with the discipline and accuracy of a government-trained analyst.

My Toolkit

Skills & Proficiencies

Network Administration (LAN/WAN, TCP/IP)90%
Cybersecurity & Access Control88%
Windows & Linux Systems Support85%
Hardware & Software Troubleshooting85%
Database Management (MySQL)80%
Technical Documentation90%
DNS / DHCP MySQL Windows Server Linux (Ubuntu) Virtualization TCP/IP Networking Google Workspace Microsoft Office CMS (WordPress) Cisco Tools Access Control Systems IT Documentation Remote Support Email Management Data Entry

Why I Stand Out as a VA

Most Virtual Assistants offer admin skills. I bring 5+ years of real-world IT and government experience — meaning I understand systems, security, and data at a deeper level. Your business gets a VA who can also speak the language of your technical team.

Career Timeline

Work Experience

Built across government institutions, I bring structure, discipline, and real technical depth to every client engagement.

July 2023 – December 2024
Information Systems Analyst I
Philippine Statistics Authority — Eastern Samar
  • Managed and maintained IT infrastructure and network systems for a provincial government office
  • Handled data integrity, system access control, and cybersecurity compliance
  • Produced technical documentation, user guides, and system reports
  • Provided hands-on technical support and troubleshooting for staff
June 2021 – June 2023
PhilSys Registration Kit Operator
Philippine Statistics Authority — Eastern Samar
  • Operated biometric and registration equipment for the national ID system
  • Ensured accurate data capture and secure transmission of citizen information
  • Maintained equipment uptime and coordinated with technical support as needed
July 2018 – February 2020
Technical Support Staff
City Social Welfare and Development Office
  • Provided IT support and system maintenance for departmental operations
  • Assisted in hardware setup, software installation, and user troubleshooting
  • Maintained records and supported office digitization efforts
April 2017 – March 2018
Youth Development Coordinator
City Social Welfare and Development Office
  • Coordinated community programs and administrative operations
  • Managed scheduling, documentation, and stakeholder communication
  • Developed strong organizational and project coordination skills

Education & Certifications

Credentials

🎓
BS Computer Science
Eastern Samar State University
Degree
🛡️
CompTIA Security+ (SY0-701)
CompTIA — Certified CE
Issued Sept 2024
🌐
Introduction to Cybersecurity
Cisco Networking Academy
Issued Sept 2023
💻
Computer Systems Servicing NC II
TESDA — National Certificate
Certification
🔒
Cybersecurity Competency Framework
Professional Training
Training
🖱️
Web Development — CMS
Professional Training
Training

Let's Work Together

Get In Touch

I'm actively looking for remote VA opportunities with international clients. Whether you need ongoing support or a one-time project, I'd love to connect.

✉️ jydivino@gmail.com 📱 +63 967 220 3175 💼 LinkedIn Profile
Open to work · Remote · Full-time or Part-time